I offer different kinds of support, this includes support for my free themes when I have the time.
I try to reply to the support requests as fast as I can, but to make the most of our time, I prioritize support questions that are directly related to my products, over general WordPress support.
Support for premium themes -included
Support via e-mail is included when you purchase a product.
Getting started -free
If you are not sure how to start with WordPress then lets have a chat about what you want and what you need from your website. You can email me and we can decide a time for a Skype conversation if you prefer.
Emotional support -free
Is WordPress causing you stress, did your server have a bad day, or did your block break your layout? Well if you need a hug, then you will first have to find me at one of the WordCamps 🙂 Otherwise, I am only a tweet or email away.
What I cannot do for you
This is the sad part.
I cannot help you build complete websites. You provide the content and the experience.
I cannot help you with SEO, because I do not know enough about it. I might be able to refer you to someone if you need help with this.